Hosting Web communities : building relationships, increasing customer loyalty, and maintaining a competitive edge
Figallo, Cliff
Hosting Web communities : building relationships, increasing customer loyalty, and maintaining a competitive edge Cliff Figallo - New York : . Wiley,| c1998 - xvi, 448 p. ill. 24 cm
Includes bibliographical references (p. 435-436) and index.
0471282936
Customer relations.
Electronic discussion groups.
Internet marketing.
Hosting Web communities : building relationships, increasing customer loyalty, and maintaining a competitive edge Cliff Figallo - New York : . Wiley,| c1998 - xvi, 448 p. ill. 24 cm
Includes bibliographical references (p. 435-436) and index.
0471282936
Customer relations.
Electronic discussion groups.
Internet marketing.