Know Your Customer : New Approaches To Customer Value And Satisfaction/
Woodruff , Robert B.
Know Your Customer : New Approaches To Customer Value And Satisfaction/ bob Woodruff , Sarah Gardial - USA Blackwell Publishers 1996
Includes Bibliographical Reference And Index
1557885531
Know Your Customer : New Approaches To Customer Value And Satisfaction/ bob Woodruff , Sarah Gardial - USA Blackwell Publishers 1996
Includes Bibliographical Reference And Index
1557885531