Managing the four stages of TQM how to achieve world-class performance

Weaver, Charles N.

Managing the four stages of TQM how to achieve world-class performance Charles N. Weaver - Kuala Lumpur Syarikat First Agency 1995 - 252 p. 23 cm.

includes index :p.245 - 252

bibliography :p.243 - 244

9839156055


Organizational change
Total quality management