Delivering knock your socks off services
Anderson, Kristin.
Delivering knock your socks off services Krintin Anderson, Ron Zemke - [Revised ed.] - New York Amacom American Management Assciation 1998 - ix, 149p. ill. 23cm.
0814479707
Customer services
Delivering knock your socks off services Krintin Anderson, Ron Zemke - [Revised ed.] - New York Amacom American Management Assciation 1998 - ix, 149p. ill. 23cm.
0814479707
Customer services